Telephony & Connectivity

In a world where flexibility, clarity, and responsiveness matter more than ever, your phone system should do more than just ring. At Black Nova Technologies, we provide modern telephony and VoIP solutions that help your team stay connected—whether they’re in the office, working remotely, or on the move.

We don’t just install systems—we design communication strategies that are scalable, secure, and tailored to your business. From small teams to multi-site operations, we’ll help you talk, collaborate, and grow with confidence.

Why Modern Telephony Matters

Traditional phone systems are expensive, inflexible, and often out of sync with how modern businesses operate. VoIP (Voice over Internet Protocol) changes that—offering:

  • Lower call costs and predictable monthly pricing
  • Flexibility to work from anywhere
  • Integration with mobile devices and desktops
  • Advanced features like call routing, voicemail-to-email, and video calling
  • Easy scalability as your team grows

Whether you’re upgrading from a legacy system or starting fresh, we’ll help you make the switch with minimal disruption and maximum clarity.

What We Offer

Our telephony and VoIP services are designed to be flexible, future-proof, and fully supported. We offer:

🔹 VoIP Phone Systems

We supply and configure cloud-based VoIP systems that deliver crystal-clear calls, advanced features, and seamless integration with your existing tools. Ideal for remote, hybrid, or in-office teams.

🔹 Hosted PBX Solutions

Our hosted PBX (Private Branch Exchange) systems give you enterprise-grade features without the hardware headaches. You get call routing, auto-attendants, voicemail, and more—all managed in the cloud.

🔹 SIP Trunks and Number Porting

We provide SIP trunking services to connect your existing phone system to the internet, reducing costs and increasing flexibility. Need to keep your existing numbers? We’ll handle porting with zero downtime.

🔹 Desk Phones, Softphones & Mobile Integration

We supply and configure VoIP handsets, headsets, and softphone apps for desktops and mobiles—so your team can make and receive calls from anywhere, on any device.

🔹 Call Management & Reporting

We set up call queues, hunt groups, call recording, and real-time reporting dashboards—giving you full visibility and control over your communications.

🔹 Installation & Network Optimisation

We ensure your network is ready for VoIP with structured cabling, QoS configuration, and bandwidth assessments. As fully qualified copper and fibre installers, we make sure your connectivity is rock solid.

🔹 Ongoing Support & Maintenance

We don’t just install and walk away. We provide ongoing support, updates, and advice to keep your system running smoothly and your team connected.

Who It’s For

Our telephony and VoIP solutions are ideal for:

  • Businesses moving to remote or hybrid working
  • Teams needing flexible, scalable communication tools
  • Organisations looking to reduce telecom costs
  • Companies frustrated with outdated or unreliable phone systems
  • Anyone wanting to modernise their customer experience

Whether you’re a startup, a charity, or a growing enterprise, we’ll tailor a solution that fits your team and your goals.

Why Black Nova Technologies?

We combine technical expertise with clear, compassionate communication. Our telephony services are:

  • Tailored and scalable: We build systems that grow with your business.
  • Reliable and secure: We ensure crystal-clear calls and robust connectivity.
  • Transparent and supportive: No hidden fees, no jargon—just honest advice and responsive support.
  • Fully integrated: We align your telephony with your IT, network, and cloud systems.

As part of the Black Nova Designs family, we bring the same emotional intelligence, brand alignment, and client-first ethos to every call, every handset, and every connection.

Add-On Services

Need more than just telephony? We also offer:

  • Business broadband and leased lines
  • Network design and structured cabling
  • Cybersecurity and firewall protection
  • Managed IT support and infrastructure services
  • Remote working and cloud integration

We’ll help you build a complete communication and connectivity ecosystem—one that supports your people and strengthens your business.

Let’s Talk About Talking

Whether you’re ready to upgrade or just exploring your options, we’re here to help you communicate better, smarter, and more securely.