Your IT infrastructure is the foundation of your business. From servers and networks to cloud platforms and endpoints, every component needs to be secure, efficient, and aligned with your goals. At Black Nova Technologies, our Managed Infrastructure Support service ensures your entire environment runs smoothly—day in, day out.
We don’t just maintain systems. We optimise them. We don’t just respond to issues. We prevent them. And we don’t just support infrastructure. We support people—your team, your clients, and your future.
What Is Managed Infrastructure Support?
Managed Infrastructure Support is a comprehensive service that covers the monitoring, maintenance, and strategic management of your IT environment. It’s ideal for businesses that want peace of mind, proactive oversight, and expert guidance—without the cost or complexity of an in-house team.
We take care of:
- Servers (physical and virtual)
- Network hardware and configuration
- Cloud platforms and hybrid environments
- Device and endpoint management
- Storage and backup systems
- Security and compliance controls
Whether you’re running a single office or a multi-site operation, we’ll ensure your infrastructure is stable, scalable, and secure.
What We Offer
Our support is tailored to your business, your systems, and your goals. We offer:
🔹 Proactive Monitoring and Maintenance
We monitor your infrastructure 24/7, identifying and resolving issues before they impact your business. From server health to network performance, we keep everything running smoothly.
🔹 Server Management
We manage physical and virtual servers, ensuring optimal performance, uptime, and security. Whether you’re on-premise, cloud-based, or hybrid, we handle updates, patching, and configuration with precision.
🔹 Network Oversight
We maintain and optimise your network infrastructure—including switches, routers, firewalls, and access points. Our team is fully qualified in copper and fibre cabling, ensuring every connection is fast, secure, and compliant.
🔹 Cloud and Hybrid Support
We manage cloud platforms like Microsoft 365, Azure, and Google Workspace, as well as hybrid setups that combine on-prem and cloud resources. You get flexibility, control, and expert guidance.
🔹 Backup and Disaster Recovery
We implement and manage robust backup solutions to protect your data and ensure business continuity. If disaster strikes, we’ll get you back online quickly and confidently.
🔹 Security and Compliance
We apply best-practice security controls across your infrastructure, helping you meet GDPR and industry-specific standards. From access management to encryption, we keep your systems safe.
🔹 Strategic Reviews and Reporting
We meet with you regularly to review performance, plan improvements, and align your infrastructure with your business goals. You get clear reporting, honest advice, and a roadmap for growth.
Who It’s For
Managed Infrastructure Support is ideal for:
- Businesses with complex or growing IT environments
- Organisations without in-house infrastructure expertise
- Teams needing reliable uptime and performance
- Companies planning for expansion or digital transformation
- Anyone concerned about security, compliance, or scalability
Whether you’re a startup, a charity, or a multi-site enterprise, we’ll tailor our support to fit your needs and your future.
Why Black Nova Technologies?
We combine deep technical expertise with clear, compassionate communication. Our infrastructure support is:
- Strategic and proactive: We plan ahead, prevent issues, and optimise performance.
- Technically robust: We use industry best practices and high-quality tools.
- Empathetic and collaborative: We work with your team, not around them.
- Transparent and trustworthy: No jargon, no hidden fees, no surprises.
- Flexible and scalable: We grow with you and adapt as your needs evolve.
As part of the Black Nova Designs family, we bring the same emotional intelligence, brand alignment, and client-first ethos to every infrastructure we support.
Add-On Services
Need more than infrastructure support? We also offer:
- Managed IT Support for day-to-day user and device support
- Cybersecurity audits and protection
- Cloud migration and optimisation
- Network design and installation
- IT consultancy and project delivery
We’ll help you build a complete, resilient IT environment—one that supports your team and strengthens your business.
Let’s Strengthen Your Foundation
Your infrastructure should empower your business, not hold it back. Let’s make it stable, secure, and ready for what’s next.